Privacy Policy

Who we are

We are Himalayan Mountain Sojourns. We operate a campsite near Manali and organise treks around Manali, Himachal Pradesh, India for travellers. Our website address is: https://mountainsojourns.com. By using our website, you consent to the privacy policy as outlined on this page.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What Data We Collect From You

We collect user-submitted data to help our guests make bookings for our treks and campsite. We collect the following data from you through our forms:

  • Full Name

  • Email address

  • Phone number

  • Your travel or stay dates

  • Any message you share with us through our forms

Your Contact Information

Any contact information you share on this website will be used by us to get in touch with you regarding your booking and for our internal records only. The personal information you share may be catalogued to send occassional, non-regular updates via a newsletter about our organisation. Your personal information will NEVER be shared with any unauthorized persons or groups.

Analytics services (Google etc) may have their own policies regarding your data. Please check online for more details.

Google Ads and Analytics

  1. Data Collection and Use

We collect information such as your name, email address, and browsing behavior when you interact with our website. This data is used to personalize your experience and improve our services.

  1. Google Ads and Third-Party Advertising

We use Google Ads to display advertisements across the internet. These ads may appear with Google search results, YouTube, or other websites in Google’s display network. The ads you see may be based on your previous interactions with our website or your online behavior, as tracked by Google.

  1. Cookies and Device Identifiers

We and our third-party vendors, including Google, use cookies and device identifiers to recognize your device across different websites and platforms. These technologies help us serve more relevant ads and analyze the performance of our advertising campaigns.

  1. Opting Out

You can opt out of personalized advertising by visiting Google’s Ad Settings page (https://adssettings.google.com). You can adjust your browser settings to block or delete cookies. You can also adjust your cookie preferences on our website by clicking the ‘Cookie Settings’ in our website footer.

  1. Updates to This Policy

We will update this privacy policy from time to time. Please check back regularly to stay informed about how we protect your data.

This website uses Google Analytics to analyse visitor behaviour and make improvements to our website and services. Google Analytics uses its own own set of privacy rules and guidelines that can be seen here.

Microsoft Clarity

“We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.”

Who we share your data with

The data you share with us is used by us to get in touch with you and provide updates on your bookings. This data is secured on our server and we use this internally to provide our website users with an enhanced experience. We do not share this data with any other partners.

How long we retain your data

We retain the booking data you share with us indefinitely. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any bookings or follow-up comments automatically instead of holding them in a moderation queue.

Your personal information is retained on our server indefinitely.

What rights you have over your data

If you have an account on this site, or have made bookings, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection or Captcha service. We do not share your data with any third-party person or organisation.

What automated decision making and/or profiling we do with user data

None. We don’t do any such thing with user data. All user data is stored securely in a database on our server.

Get in Touch

If you have any questions about this policy or face technical diffculty using this website, please email us on webmaster@mountainsojourns.com.